Questions & answers
Frequently asked.
Everything people usually want to know about moving with us — around the clock, across London, and into Europe.
Are you really available around the clock?
Yes. We run genuine round-the-clock removals across Greater London, with crews on call day and night. That means a move can start in the evening, overnight or over a weekend — not only in a weekday daytime slot. Availability on any given night depends on a crew and a vehicle being free, so the sooner you tell us, the easier it is to hold a slot for you.
Can you move me the same day I call?
Often, yes — same-day moves are a core part of what we do. It depends on the size of the job and whether a crew and van are free at the time you need them. Call and tell us what is moving and where; we will be straight with you about what is realistic today and confirm a slot in writing before anything starts.
How quickly will you arrive?
We do not make a blanket callout-time promise, because honestly it depends on the crew nearest you, the traffic and the size of the job — and a promise we could not always keep would help nobody. What we will do is agree a clear slot with you and keep you updated. When it is a genuine emergency, tell us and we will prioritise it.
Why does the time of the move matter so much in London?
London puts real constraints on when a van can work: ULEZ across every borough, the central Congestion Charge, red-route restrictions and tight loading windows on main roads, and lift or porter hours in tower and mansion blocks. Choosing the right hour — often an evening or a weekend — is frequently the difference between a smooth move and a stalled one. Working around those constraints is exactly what we are set up for.
Do you cover all of London?
Yes — north, east, south, west and central London are all covered. We work across the whole of Greater London rather than one borough, because urgent and out-of-hours moves come from every corner of the capital. Tell us your pickup and destination and we will plan the route and the timing around them.
What kinds of moves do you handle out of hours?
Homes and businesses alike. Urgent house and flat moves, same-day clearances, emergency and last-minute moves, and office relocations run overnight or across a weekend so a business does not lose a trading day. Smaller part-loads with a man and van are covered too, at the unsociable hours other operators tend to skip.
Do you only do London moves, or European ones too?
Both. Alongside the London work we run European removals from London to France, Italy, Spain and Portugal, with the same crew seeing the job through from the London pickup to the destination and the customs paperwork handled properly on the way. It is a natural extension of moving people at short notice — sometimes the new home is not in the UK.
How do I get a price?
Send us the details through the quote form or by phone — what is moving, from where, to where, and when. We come back with a clear, written, all-in quote for the job so there are no surprises on the day. We do not publish set prices because every move genuinely differs on size, access and timing.